“I Have a Problem”
Problems are generally thought of as bad things. And, for the people afflicted with those problems, they undoubtedly are. But problems are what drive the service industry. People’s problems managing...
View ArticleAvert Disaster: Use Checklists
Van Halen epitomized 80’s bands. They were loud, fast, and big. Their hair was big, their sound was big, their fans were big, and their shows were big. Really big. So big, that their contract rider...
View ArticleSolve The Right Problem
In 1959, long before the X-prize, Henry Kremer offered 50,000 pounds to anyone who could finally build a flying machine powered only by the pilot’s body power. All an entrant had to do was fly in a...
View ArticleProblem Solving In The Real World
From about 5 years old to somewhere between 18 and 30 years old, we’re asked to solve problems in some specific way in order to demonstrate we understand what the professor was paid to teach us....
View Article
